Social Media Monitoring and Analysis

BuzzSwat™ specializes in social media monitoring, analysis, and alerts with an emphasis on personal and small business brand management and security. Why? Because social media changes everything – the way consumers shop, the way brands interact with customers, the way candidates run for office, even the way civil ideals become @Occupy Wall Street. The first day Twitter was made public there were 224 tweets. In July 2011, the rate of tweets exceeded 2,240 per second. The explosive growth of social networks far exceeds the ability of individuals or companies to make sense of the chatter. Those who choose to ignore social networks do so at their own peril. Those who embrace and engage the notion of going social will prosper. Check out our social media monitoring and analysis solutions and pricing.

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10. November 2011

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Social Media Command Center

BuzzSwat is different. We provide our clients with a Social Media Command Center supported by advanced technology and analysis by trained agents. Our analysts review and determine the intended sentiment of the message within the context of the conversation. We use a proprietary algorithm to assign a significance factor to the chatter based on social influence and many other variables. Our technical solution to support the Social Media Command Center is called ChatterFox™.

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30. November 2011

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BuzzSwat welcomes security expert Peter Giacalone

BuzzSwat is pleased to announce the addition of Peter Giacalone to the team! Peter is an esteemed member of the Advisory Committee and brings three decades of experience in the electronic security industry to BuzzSwat.  He has worked with notable global brands to create and implement national dealer and affiliate programs. Most known for central station services and specialty monitoring of PERS (Personal Emergency Response Systems) and Remote Video Monitoring and Management,  his clients include Honeywell Security, Protection One, Star Gas, Smith & Wesson, Capital Source, ShoreView Industries, LLC, Thompson Street Capital Partners, Turret Labs, New York Merchants Protective, SafetyCare Technologies, and Mace Security International. Peter built and lead the largest contract monitoring center in the United States, growing the central station to over 500,000 accounts with $50M in annual revenue.

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